Terms of Use

These Terms govern your use of brasplexservicosorigin.com and the purchase of facilities services from BRASPLEX SERVICOS LTDA ("BRASPLEX SERVICOS"). Our services include cleaning and upkeep, preventive and corrective building maintenance, and concierge and reception support for businesses and condominiums. By using the website, you agree to these Terms. Effective date: 2026-10-16.

Company

BRASPLEX SERVICOS LTDA, business registration 27.220.493/0001-21, Avenida Francisco De Santa Maria, 146, LOJA 02 - Parque Colonial, Sao Paulo - SP, 03968-000.

[email protected] · +551120113000.

Eligibility

You must be 18 or older to request quotes, sign contracts or make purchases.

If you act on behalf of a company or condominium, you confirm that you are authorized to do so.

Quotes, prices and payment

Our services are tailored to each space, so the scope and total price are set out in a quote or contract before you pay. Prices are shown in the currency displayed at checkout or in the quote, and include the charges described there. There are no hidden fees.

An order is confirmed when payment is approved. We may cancel orders that contain pricing errors or involve suspected fraud, and we will refund any amount paid.

No automatic subscriptions

The website does not enroll you in any subscription or automatic recurring charge.

If a recurring service arrangement is agreed with you in writing, that document will state the price, the billing interval and how to cancel before any charge is made.

Refunds

Because we provide services rather than physical goods, there are no product returns or exchanges.

Refund requests are handled under our Refund Policy.

No guarantee of results

Outcomes depend on factors such as the condition, age and use of each property. We perform the services as agreed, but we do not promise specific outcomes beyond the contracted scope.

Intellectual property

All content on the website belongs to BRASPLEX SERVICOS or its licensors. It may not be copied without permission.

Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential damages.

Nothing in these Terms limits rights you have under consumer protection laws.

Governing law

These Terms are governed by the laws of the State of Delaware, United States.

Contact

[email protected] · +551120113000 · Avenida Francisco De Santa Maria, 146, LOJA 02 - Parque Colonial, Sao Paulo - SP, 03968-000.