Privacy Policy
This Privacy Policy explains how BRASPLEX SERVICOS LTDA ("BRASPLEX SERVICOS", "we") collects, uses and protects personal information when you visit brasplexservicosorigin.com, request a quote, or contract our outsourced facilities services: cleaning and upkeep, preventive and corrective building maintenance, and operational support such as concierge and reception. Effective date: 2026-10-16.
Who we are
BRASPLEX SERVICOS LTDA, registration 27.220.493/0001-21, Avenida Francisco De Santa Maria, 146, LOJA 02 - Parque Colonial, Sao Paulo - SP, 03968-000.
Contact: [email protected] · +551120113000.
Information we collect
Information you give us: name, e-mail, phone, company or condominium name, and the service and billing address when you request a quote, sign a contract or contact us. This may include details about your property, such as size, type of space and access instructions, that we need to scope and schedule the work.
Information collected automatically: device, browser, pages visited, and data from cookies and similar technologies.
Information from payment processors: confirmation of payment only. We do not store full card numbers.
How we use it
We use this information to prepare quotes and custom contracts, schedule and deliver services at the agreed location, answer your requests, and send transactional messages such as confirmations and scheduling updates.
We also use it to improve the website and to prevent fraud. Where consent is required, we ask for it before sending marketing or measuring advertising.
Cookies, pixels and advertising
We use cookies and advertising technologies to measure visits and ad performance. These include Google Analytics, Google Ads remarketing cookies, the Meta Pixel and Meta Conversions API, the TikTok Pixel, and cookies or pixels from native advertising networks such as Taboola, Outbrain and NewsBreak.
These tools may record which pages you visit and whether you submit a quote request. With the Conversions API, limited event data, such as a form submission, is sent from our server to Meta.
We do not send health information, personal conditions or other sensitive data to any advertising platform.
You can manage or block cookies in your browser settings. You can also opt out of interest-based ads in each platform's ad settings, including Google Ad Settings, Meta Ad Preferences, TikTok ad settings, and the opt-out pages of Taboola, Outbrain and NewsBreak.
Sharing
We share information only in these cases: with providers that help us operate (hosting, payments, e-mail, analytics and scheduling); when required by law; or as part of a business transfer.
We do not sell your personal information. This website is not affiliated with, endorsed by or sponsored by Google, Meta (Facebook/Instagram), TikTok, Taboola, Outbrain or NewsBreak.
Your rights
Depending on where you live, including California and other U.S. states, you may have the right to request access, correction, deletion and portability of your information, and to opt out of targeted advertising.
To make a request, write to [email protected]. We will not discriminate against you for exercising your rights.
Retention and security
We keep information only as long as needed for the purposes above, including managing active service contracts, or as required by law.
We protect it with reasonable technical and organizational measures.
Children
Our website and services are intended for businesses, condominiums and adults. Purchases and contracts are limited to people 18 or older.
The website is not directed to children under 13, and we do not knowingly collect their information.
Changes and contact
We may update this policy. The effective date above shows the latest version.
Questions: [email protected] · +551120113000 · Avenida Francisco De Santa Maria, 146, LOJA 02 - Parque Colonial, Sao Paulo - SP, 03968-000.